Introduction

This privacy policy (“Policy”) describes how MyDaskalos (Company, or We/Our/Ours/Us) collects, uses, shares and stores personal data. The Company is committed to protecting your privacy and handling your data in an open and transparent manner. This Policy applies to the site mydaskalos.com (Website) and the services and functionalities available on this site (collectively, Services).

This policy applies to the personal data that relates to you as user of any part of the Services. (You, Your), including registration as a tutor, user interested in tutor services, or website user.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

The Services are not intended for children, and we do not knowingly collect data relating to children.

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

We keep our privacy policy under regular review. This version was last updated on 26/02/2025.

1. Important information and who we are

We are M.A. MY DASKALOS LTD, a limited liability company registered in the Republic of Cyprus under company number HE 404036. Our registered office is at Koronis 25, Elenis Court 2, Flat 304, 3081 Limassol, Cyprus. Our email is support@mydaskalos.com. If you have any questions about this Policy or how we process your personal data or our privacy practices, please contact us at support@mydaskalos.com.

You have the right to make a complaint at any time to the Office of the Commissioner for Personal Data Protection, the Cyprus regulator for data protection issues. We would appreciate you coming to us with your complaint in the first instance to give us a chance to resolve it.

2. What personal information we collect about you

We only collect the most relevant, proportionate to each purpose and strictly necessary personal information from you in the course of our business when you use the Services.

We collect, use, store and transfer personal data about you as follows:

• Identity Data that includes your first name, last name, username or similar identifier, date of birth and gender
• Contact Data that includes your email address and telephone numbers
• Profile Data that includes information provided when setting up a tutor profile, including CV details, qualifications, subject expertise, location, professional experience, and any other optional information the tutor includes in their profile
• Technical Data that includes internet protocol address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
• Usage Data that includes information about how you use our Services, interactions with the website, requests made for tutor services, and general browsing behaviour

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic biometric data).

3. How we use your personal information and basis for such use

We will use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• When we have your consent.
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Below, we outline the purposes for processing your personal information and the lawful basis on which we rely:

The firm shall not carry out any automated decision-making activities, including profiling, using your personal information which produce legal effects concerning you or similarly significantly affect you.

Special Notice for Tutors and Users

Tutors: Tutors registering on MyDaskalos acknowledge and expressly consent that their name, surname, CV details, subject expertise, qualifications, professional experience, and location will be publicly displayed on the platform.

This allows users to express interest in their services and submit service requests. If a tutor does not wish for this information to be displayed, they should not register on the platform.

Users: When as a user you submit a request for a tutor’s services, you acknowledge and expressly consent that the following personal information will be shared with the tutor, your identity and contact details, and any additional details you provide in your request (e.g., schedule, learning needs)

The tutor will use this information to communicate with you regarding their services. The Company does not monitor further communication between users and tutors after the initial connection. If you do not wish to share this information, please do not submit a request for tutor services.

4. How we obtain your personal information

We use different methods to collect data from and about you including through:

• Information you give us. This is information you consent to giving us about you by filling in forms on Services, by registering as a Tutor on our Website, or by corresponding with us (for example, by email). If you contact us, we will keep a record of that correspondence.
• Information we collect about you via automated technologies or interaction. Each time you visit or use our Services (including our Website), we will automatically collect personal data including Technical Data about your equipment, browsing actions and patterns, and Usage Data about your browsing behaviour.

5. Who we share your personal information with

We may share personal information the following categories of third parties as necessary to maintain and deliver our Services. Please note that any third-party service providers and suppliers enter into contractual agreements with the Company by which they observe confidentiality and data protection according to the applicable data protection laws.

We use different methods to collect data from and about you including through:

• Tutors –if you request tutor services, your contact details will be shared with them.
• Service providers who provide IT, and system administration services.
• Professional advisers including lawyers, business advisors, auditors, accountants, insurers and other professionals who provide consultancy, banking, legal, insurance, corporate, administration and accounting services.
• Government or governmental agencies, regulatory authorities, courts and law enforcement agencies, registries. We may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted.

Please note the following:

• We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.
• We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Cookies

We only use essential cookies for website functionality.

• Ensure the Website works properly.
• Maintain security and prevent fraud.

We do not use advertising or tracking cookies.

7. How long we keep your personal information

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for longer if we are required to do so based on our regulatory, compliance, or professional indemnity obligations or in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. We may remove your personal information based on our retention policies in compliance with our security standards without further notice or liability.

In some circumstances you can ask us to delete your data: see Your legal rights below for further information.

8. How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with the applicable data protection laws.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

9. Which countries we transfer your personal information to

We do not transfer your personal information to locations outside the European Economic Area (EEA). If we transfer your information from a location within the European Economic Area (the “EEA”) to outside the EEA, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection laws and the EU General Data Protection Regulation.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

10. Your rights regarding your personal information

You have the following rights in relation to the personal information we hold about you. Please note that some of these rights will only apply in certain circumstances and some of them may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to reasons of confidentiality obligations.

We use different methods to collect data from and about you including through:

• Access: you are entitled to ask us if we are processing your data and, if we are, you can request access to your personal data. This enables you to receive a copy of the personal data we hold about you and certain other information about it.
• Correction: you are entitled to request that any incomplete or inaccurate personal data we hold about you is corrected.
• Erasure: you are entitled to ask us to delete or remove personal data in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims.
• Restriction: you are entitled to ask us to suspend the processing of certain of your personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
• Transfer: you may ask us to help you request the transfer certain of your personal data to another party.
• Objection: where we are processing your personal data based on legitimate interests (or those of a third party) and you may challenge this. However, we may be entitled to continue processing your information. You also have the right to object where we are processing your personal information for direct marketing purposes.
• Automated decisions: you may contest any automated decision made about you where this has a legal or similar significant effect and ask for it to be reconsidered.
• Consent: where we are processing personal data with consent, you can withdraw your consent.

If you want to exercise any of these rights, please contact us at support@mydaskalos.com.

Again, please note that you also have a right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus, where you are habitually resident, or where an alleged infringement of Data Protection law has taken place.

11. Our Marketing Policy

We do not send marketing communications. If we decide to send marketing communications, we will only process your personal data for marketing purposes once we have your consent. In this instance, you have the right to object where we are processing your personal information for direct marketing purposes, which means you can opt-out from receiving direct marketing at any time.

12. Links to third party websites or apps

Our Services, email updates and other communications may, from time to time, contain links to and from the websites or apps of others. The personal data that you provide through these websites or apps is not in any case subject to this Privacy Policy and the treatment of your personal data by such websites is not our responsibility.

You should consult the third parties’ Privacy Policy notices which will set out how your information is collected and processed when visiting those websites or apps, as we have no control over information that is submitted to, or collected by, these third parties.

13. Children

We do not knowingly collect information from children or other persons who are under 18 years old without the consent and acceptance by any of their parent and/or guardian who are over 18 years of age. If you are under 18 years old, you should not submit any personal data to us without the consent and acceptance by any of your parent and/or guardian who are over 18 years of age.

14. Changes to this Policy

We may make changes to this Privacy Policy from time to time. To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

15. Contact us

Notwithstanding any other specific provision in this Privacy Policy, you can contact us at support@mydaskalos.com

We use different methods to collect data from and about you including through:

• See what data we have about you,
• Change or correct any data we have about you,
• Request us to delete any data we have about you,
• Ask questions, make inquiries, complaints, or claims, or provide feedback.

Introduction

This Cookie Policy explains how MyDaskalos (We/Us/Our) uses essential cookies on our website mydaskalos.com (Website).

By using the Website, you agree to our use of cookies as outlined in this policy.

For information on how we handle personal data, please see our Privacy Policy above.

For more information about this policy, please contact us at support@mydaskalos.com.

What is a cookie?

A cookie is a small file of information, letters and numbers placed on your device (computer, smartphone) or browser, when you visit a website. Cookies help websites function efficiently and improve user experience.

Reference to a “cookie” means the software or technology that can collect, transmit, or recognise information about your visits to our website.

What kind of cookies do we use?

We only use strictly necessary cookies, which are essential for the operation of the Website. These cookies ensure the Website functions properly, maintain security and prevent fraud, and enable you to log into secure areas of our website. These cookies do not require user consent under the relevant law.

We do not use marketing cookies, tracking cookies, or analytics cookies (e.g., Google Analytics).

Managing Cookies

Since we only use essential cookies, they cannot be disabled through our website settings. However, you can configure your browser settings to block or delete these cookies.

Please note that blocking or deleting essential cookies may cause parts of our website to become inaccessible or function improperly.

To learn more about cookies and how to manage them, you may visit www.allaboutcookies.org. Most internet browsers allow you to modify your cookie settings, typically found in the "Options" or "Preferences" menu. You can refer to your browser’s help section or visit the relevant support pages for Internet Explorer, Firefox, Chrome, or Safari for further instructions.

Changes to this Policy

We may make changes to this Cookie Policy from time to time. We will update this Cookie Policy from time to time to reflect any changes to our website. We may also make changes as required to comply with changes in applicable law or regulatory requirements or here we change the cookies we use or how we use cookies. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this policy periodically to be informed of how our website uses cookies.

Contact us

For questions about this Cookie Policy, please contact us at support@mydaskalos.com